Frequently Asked Questions
Everything you need to know about your Biodance beauty journey.
Are Biodance products suitable for sensitive skin?
Yes, all our products are formulated with hypoallergenic ingredients and undergo rigorous dermatological testing to ensure they are safe for even the most sensitive skin types.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International shipping varies by location but generally arrives within 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the unused portion for a full refund or exchange.
Do you test your products on animals?
Biodance is proud to be a cruelty-free brand. We do not conduct animal testing on any of our finished products or ingredients, nor do we ask others to do so on our behalf.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.